| Our Products |
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| Customer Focus |
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| Management ensures that customer requirements are determined and met to enhance Customer satisfaction. Details are covered in procedure for Marketing. |
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| Quality Policy |
ARABIAN ENGINEERING FZC has established quality policy and it is communicated across the organization.
ARABIAN ENGINEERING FZC is committed to continually improve the effectiveness of the documented and established Quality Management System and the objectives of an organization are documented as Quality Objectives of the organization.
The documented and established quality policy is corresponded across all levels of the organization by conducting meetings, displaying at appropriate places, imparting training to all staff to ensure that staff understands and adhere to the quality policy.
Management reviews (subjected to revision when ever needed) the quality policy and quality objectives for ensuring the continuing suitability & effectiveness of the established Quality Management System and the changing needs of market.
Top management has defined a quality policy for the organization, which is considered as a benchmark to provide quality service to the customers.
Management ensures’ that all the employees whose work affects the quality of the service understands the “Quality Policy” of the organization and are committed towards it.
Quality policy is periodically reviewed to ensure its continuing suitability with the organizational needs and the changing environment. |
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| Planning |
| The management shall ensure that adequate planning of the quality management system is carried out to meet the general requirements, the quality objectives and the business objectives of the organization. |
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| Quality Objectives |
Quality objectives are set in consistent with the quality policy. Management ensures that the integrity of the system is maintained during periods of change arising from external factors or from changes to the quality management system itself.
Quality Management System identifies all the requirements to be met for achieving the service quality. These requirements are achieved through effective implementation, continuous evaluation and correction / improvement. |
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| Quality Management System Planning |
Planning of the QMS is carried out through documented Quality manual, Quality procedures, work instructions, Quality Plan.
The integrity of the QMS is maintained when changes to the QMS are planned and implemented. |
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